Refund Policy

Refund Policy

At  Allure Stitch, we want to ensure that our customers are completely satisfied with their purchases. If, for any reason, you are not happy with your pants, we offer a straightforward and transparent refund policy.

Returns

You have 15 days from the date of purchase to initiate a return for eligible items. To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging.

Refund Process

To request a refund, please follow these steps:

  1. Contact our Customer Support Team at allurestitch1@gmail.com or Call

to initiate your return. Provide your order number, the reason for the return, and any relevant details.

  1. Our team will guide you through the return process, providing you with a Return Authorization Number (RAN) and instructions on how to ship the item back to us.

  2. Pack your item securely, include the RAN provided by our team, and send it to the address we specify.

Eligibility

Please note that certain items are not eligible for a refund, including:

  • Items that are damaged due to customer misuse or negligence.
  • Items that show clear signs of wear and tear.
  • Customized or made-to-order items, which are non-returnable unless they arrive damaged or defective.

Processing Time

Once we receive your return, our team will inspect the item to ensure it meets the eligibility criteria. If your return is approved, we will process your refund within 10 business days.

Refund Method

Refunds will be issued to the original payment method used for the purchase. If that method is not available, we will work with you to find a suitable alternative.

Shipping Costs

Shipping costs associated with the original purchase are non-refundable. You will be responsible for any return shipping costs, unless the return is due to an error on our part.

Contact Us

If you have any questions or need assistance with your return or refund, please don't hesitate to Contact our Customer Support Team at allurestitch1@gmail.com or Call

      Policy Updates

      We reserve the right to make changes to our refund policy at any time. Any updates will be posted on this page.

      Allure Stitch is committed to providing high-quality products and excellent customer service. We appreciate your trust in us, and we aim to make your shopping experience as enjoyable as possible.